Frequently Asked Questions
Frequently Asked Questions
How much space do I need to host a sleepover?
Each individual tent requires 3.5ft x 7ft of space. This will allow enough space for the tent, mattress, table tray and all other decor that goes with your theme!
If you are unsure your space will fit our rentals, don’t hesitate to reach out to us and we can discuss possible arrangements!
Do I need to wash/clean rental supplies after use?
No thank you! Cleanliness and sanitation is our number 1 priority. We will take care of washing and sanitizing all items after we pick up. We only use materials and decor that can be sanitized properly.
Do you deliver and set up the tents?
Yes we do! Included in the cost of your booking is delivery, set up of your party, and disassembly/pick up the next day. We know party planning can be stressful and we aim to make your experience seamless and stress free!
Can tents be used outdoors?
Our tents are only designed for indoor use. This is to ensure items stay in clean condition and are not subject to weather elements.
Are pets allowed in the tents?
We love furry friends as much as you do! However, due to allergies and hygiene we ask that you keep your pets away from tent set up.
​
What do our guests need to bring?
Themselves and a sleeping pillow! Our packages come with decorative cushions but for hygiene purposes, a sleeping pillow is required. All other bedding and linen is supplied!
What form of payment do you accept?
We accept Interac, Visa, Mastercard, PayPal, cash & EMT.
What happens if something gets lost, broken, or damaged during our booking?
While reasonable wear and tear happens and is totally acceptable, we do expect our customers to take care of items during your booking. A damage waiver will be signed at delivery. Waiver will outline reimbursement costs for excessively damaged or lost goods.
Can our sleepover goers eat or drink in there tents?
Yes! The best part of sleepovers is snacking! We do ask that you refrain from allowing the guests to eat or drink messy/sticky foods that are likely to stain your tent to avoid damage.
While we understand accidents do happen, you may be liable to replace stained/damaged items.
Can I get a custom theme?
Yes! Custom themes will require a minimum of 60 day advance booking. This is to ensure supplies arrives on time and allows adequate time to plan your perfect party! Custom theme prices to be discussed at time of booking.
What is your minimum and maximum for sleepover guests?
Currently we offer up to 9 tents per booking. Minimum of 2 tents required to book your party!
How can I book my party?
Book your party through our booking form linked below. A $50 non-refundable deposit is required to secure your party date. We will contact you within 24 hours to confirm your booking and answer any questions.